Customer Success(B2C)

Location Bangkok
Discipline Customer Service
Salary 25K-35K
Job startdate

​Qualifications:

• Take care of incoming cases and provide outstanding and exceptional service to restaurants

• Deliver prompt solution to ensure customer satisfaction

• Track and follow up all customer requests/cases in a timely manner

• Prioritize and resolve customer issues effectively

• Handle dissatisfied customers in a polite and professional way

• Understand and track the root causes of customer

• complaints and churn users. Feedback to the related team