manpower logo

Aftersales Service Manager - Automotive Business

Location: Huai Khwang District
Salary: Negotiable

Main Responsibilities:

•    Lead and manage the aftersales service operation, ensure and increase the profitability
     of the service operation and maintaining high level of customer service in country level.
•    Dealership assessments, evaluating the channel partners spare part sales & service
     processes, with a focus on total customer satisfaction.
•    Ensure optimal productivity, efficiency, utilization in aftersales service performance
     through effective business processes, appropriate deployment of staff and good customer
     service.
•    Monitoring customer complaints, field concerns and quality issues, working for problem
     resolution coordinating with central After Sales Team.
•    Warranty administrations and failed part inspection at channel partners.
•    Implement best practices among the channel partners so as to constantly improve
     workshop operations and report back factory for results and course correction.
•    Oversee all aspects of the service operation including the operating budget and
     managing a team of both technical and customer service staff.
•    Analyze channel partner performance, identify areas of improvements, devise and
     implement strategies to improve channel partners performance.

Qualification:
•    Bachelor’s degree or higher in Engineering, Business or relate.
•    At least 8 years working experience in after sales, spare part warranty and network
     development for 2 wheels automotive industry.
•    Strong technical background, awareness of consumer laws in the country.
•    Strong interpersonal relationship skills, problem solving, result-oriented and customer
     focus.
•    Good English communication skill.


• หางานฝ่ายขาย


Top
Client Contact

หากต้องการสอบถามข้อมูลเพิ่มเติมเกี่ยวกับการบริการ การสรรหาพนักงาน สามารถติดต่อได้ผ่านทางเจ้าหน้าที่ โทร 0 2634 7291 หรือกรอกข้อมูลตามแบบฟอร์มด้านล่าง เมื่อทางบริษัทได้รับข้อมูลจากทางท่านแล้วจะ รีบดำเนินการติดต่อกลับทันที ขอบพระคุณที่ติดต่อ ทางทีมงาน ManpowerGroup



Notice: Undefined variable: mTB_contact in /home/itinhang/domains/manpowerthailand.com/public_html/tris/views/footer.php on line 163

Notice: Undefined variable: mTB_contact in /home/itinhang/domains/manpowerthailand.com/public_html/tris/views/footer.php on line 163

Notice: Undefined variable: mTB_contact in /home/itinhang/domains/manpowerthailand.com/public_html/tris/views/footer.php on line 163

Deprecated: mysql_query(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/itinhang/domains/manpowerthailand.com/public_html/tris/views/footer.php on line 164

Warning: mysql_query(): Access denied for user ''@'localhost' (using password: NO) in /home/itinhang/domains/manpowerthailand.com/public_html/tris/views/footer.php on line 164

Warning: mysql_query(): A link to the server could not be established in /home/itinhang/domains/manpowerthailand.com/public_html/tris/views/footer.php on line 164

Warning: mysql_fetch_array() expects parameter 1 to be resource, boolean given in /home/itinhang/domains/manpowerthailand.com/public_html/tris/views/footer.php on line 165