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Helpdesk

Location : Near BTS Asok
Salary : 25K-35K

Qualification
• Bachelor degree of computer science, IT management and engineer.
• 1-2 years’ experience in IT Support role
• Good in English both writing and speaking.
• Proactively communicate, plan of action and work as a team.
• Good attitude is a must
Responsibilities
• Provide L1 support for Electronics plants globally as a main activity and support the rest of the other L1 colleagues from Asia
• Involved in the communication process – inform the management for critical outages and keep the rest of the colleagues updated;
• Collaborates closely with the regional and global teams to resolve the incidents and request based on defined KPIs
• Part of Crisis situations to document all received complains, coordinate the testing with the users after the services are restored and provide feedback to the global/regional teams.
• Responsible for the Termination process for the users based on predefined procedure
• Perform UAT for IT side when required by the IT

• หางานไอที


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Client Contact

หากต้องการสอบถามข้อมูลเพิ่มเติมเกี่ยวกับการบริการ การสรรหาพนักงาน สามารถติดต่อได้ผ่านทางเจ้าหน้าที่ โทร 0 2634 7291 หรือกรอกข้อมูลตามแบบฟอร์มด้านล่าง เมื่อทางบริษัทได้รับข้อมูลจากทางท่านแล้วจะ รีบดำเนินการติดต่อกลับทันที ขอบพระคุณที่ติดต่อ ทางทีมงาน ManpowerGroup



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