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Store Manager/Supervisor - Luxury Retail

Location: Bangkok
Salary: 80-100K
REQUIREMENTS :
• At least 4 years of store management experience in luxury retail industry.
• Excellent leadership and team management skills to handle and control challenging situations
• Highly self-motivated and independent to work under pressure
• Sales-driven and Result-Oriented with strong analytical skills
• Outstanding communication and interpersonal skills with excellent command of spoken and written English
• Must be able to work retail shift hours including weekends & public holidays
RESPONSIBILITIES :
• Enhance team’s customer service by providing training /coaching in store so to cultivate continuous learning environment to identify top talents and see through the development plan.
• Monitor the sales performance and improving store KPIs (e.g. conversion rate, UPT, SPT)
• Maintain high energy on sales floor and motivate and ensure the team is aligned with business objective and able to reach the sales target by taking necessary actions.
• Responsible for all daily, weekly and monthly reports for sales analysis and provide market information (e.g. Mall activities and competitors movement.)
• Provide feedback on merchandises to ensure sufficient stock level and right merchandises in store and participate in seasonal product training and conduct trainings to the sales team afterwards.
• Work with Store keeper to ensure efficient stock management with correct display and price tag and key stakeholder for planning and execution of stock take to minimize stock loss and damage.
• Monitor the cashiering flow to make sure the transactions process is correct and efficient.
• Be a brand ambassador in serving the VICs and regular customers especially during store event.
• Monitor VIC database to retain the loyal customer and supports team in building potential client database
• Handle client's enquiries and provide after sales service

• หางานการขายและการตลาด


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