Job Description
Work in an Agile SAFe Scrum manner to resolve and support day to day Manufacturing application technical issues, interface with internal user groups and external vendors to understand business processes and in requirement gathering, testing and implementation.
Participate in large global projects related to these applications as well as small work items
Implement requested changes as specified by the application's clients
Job Responsibilities
Manage the application work request via ADO board
Application troubleshooting and technical analysis to identify root causes and develop problem resolutions
Provide pro-active and timely communications regarding system outages, issues, work a rounds and solution details
Able to provide effort estimation for assigned tasks
Assess risk and identify control items for potential changes to the application and its environment.
Develop and update system and support documentation
Participate in UIA-Unit Internal Assessment and client Audits
Ensure security and controls standards are being met and followed
Coordination with other IT support teams to maintain application reliability
Able to work in a team collaborating with the local/global team peers and keep them updated about the work status.
Qualifications
BS Degree in related fields
Microsoft Programing Languages
VB.NET
C#
ASP.NET
Classic ASP
Powershell scripts
Azure
API Development via Mulesoft
MS SQL
Oracle
SSRS
Database tools
TOAD
SSMS
Windows Server environment
SQL
IIS
Citrix
v-App
client server environment
Visual Basic for Applications
VBA
VB6
PLSQL
TDD / AngularJS / HTML5 /NativeScript/ JavaScript, Progressive Web App development, Web Services, APIs and Cloud computing.
Knowledge in Agile Safe/ Scrum, and TFS, Remedy, BMC will be an advantage
Primavera from Oracle vendor
HardDollar from InEight vendor
Soft skill set
Ability to work remotely from customers and some team members
Strong communications skills dealing both with systems and business professionals
Demonstrate the ability to learn new systems and technologies quickly
Requires someone who excels in identifying problems, speaking up to communicate issues / gaps
Collaborative
Analytical
Self-starter
Proficient in English (written & oral)
Accepts criticism / feedback
Have exceptional problem-solving skills
