After Sales Manager(Packaging industry for Food&Home Care)

Location Thailand
Discipline Engineer
Job reference BBBH34825_1695811760
Salary THB50000 - THB80000 per month
Job startdate ASAP
Consultant email

Main tasks:

  • Foster increased patronage and revenue by building and cultivating strong work relationships with current customers.
  • Responsible for achieving business targets by setting goals, creating monthly forecasting reports, and working diligently to achieve targets and stay within budget.
  • Ensure customer satisfaction by overseeing all post-sales services provided to customers.
  • Collaborate closely with other Sales Managers to establish sales strategies and action plans.
  • Create awareness and promote offers, such as upgrades and modernization, to increase sales.
  • Manage local partners in conjunction with product companies to achieve business targets.
  • Provide management with periodic reports on after-sales activities and other Key Performance Indicators (KPIs).
  • Ensure prompt reporting of activities in CRM and other weekly/monthly reports.
  • Develop and optimize support and service processes, tools, and systems.

Qualifications and experience:

  • Degree in Engineering preferred in Mechanical or equivalent After-sales experience in relevant market.
  • At lease 5 years of experience in an Engineering After Sales position.
  • Experience in packaging industry that handling with Food, Homecare or Personal Care products.
  • Fluent in English is a must.