Responsibilities:
Translate and familiar with the new products and new technical materials, provide product knowledge and application to ESR and customer
Collaborate with internal and external vendors to promote new and existing products and technologies to customers and sales teams through customer visits, exhibitions, trainings
Work with ESRs and sales manager to develop different product lines based on countries business strategies, customer requirements and offer customers a total solution to adhesives
Learn and work with technical service for equipment on how to use equipment to dispense adhesives
Lead technical discussions with internal stakeholders and customers for adhesive products
Work in close collaboration with sales, marketing, communication and product development teams to follow up technical projects and coordinate with laboratory service request activities
Solving problems that are related to products performance & applications and showing the added value of the solutions provided in a professional way)
Investigate product related complaints and coordinate with other functions (e.g., Technology & Innovation, Manufacturing etc.)
Actively contribute to various sales tools including Technical Data Sheets. Regulation related document
Evaluating product's performance and simulating customer application in laboratory
Customer site visits to assist sales with product recommendations and troubleshooting
Telephone and email technical support for customer and sales engineers
Ensure that all activities of the team are in line with Environment, Health and Safety principles and Compliance requirements
Work with technical manager to support sales tools and training materials to develop ESR's capability and business development in Thailand
Qualifications:
Bachelor's degree or above in material science, chemistry, chemical engineering
At least 3-5 years or above technical support experience preferably focusing on adhesives and other products in electronics, semiconductor, industrial or automotive industries
Good communication and presentation skills, smoothly communicate with clients and sales
Ability to combine technical knowledge with business development skills and customer interaction
Have strong practical skills, positive thinking, active self-learning, can offer live demonstrations of the right method of applying adhesives
Solid knowledge of chemical, strong learning skills and willing to learn new knowledge constantly
A team player, responsible, friendly, loyalty and responsive
Good English skills
Good work attitude and able to travel frequently
Interested candidates please send your update resume, current and expected salary with contact details to:
ManpowerGroup Thailand - Eastern Seaboard Branch
143/165 Moo 12, T.Nong-prue, A.Banglamung Chonburi 20150
Contact no. 081-1049290 darika.n @manpower.co.th
Contact person Khun Darika Ngamjarukit - Recruitment Consultant
Manpower recruitment license No.Chobor.03/2554
