Personal development:
•To ensure own responsibility for personal development areas and agree appropriate opportunities with your line manager.
Ad-hoc tasks:
•From time to time as deemed appropriate, ad hoc tasks will be assigned, these should be completed to the agreed standard and timescale.
PERSON SPECIFICATION
•Good process analysis and process mapping skills
•Good root cause analysis and problem-solving skills
•Strong in all communication skills: verbal, listening and written.
•Enthusiastic and energetic team player who can interact effectively and positively with people of all levels and abilities both internally and externally.
•Strong planning, organizing, time and workload management skills, with the ability to delegate work where appropriate.
•Understanding of the purpose of business process teams
•Takes ownership for delivery of analysis deliverables.
•Practical and structured approach to all aspects of the job role.
•The ability to work under direction or independently and be self-motivated.
•Identifies, understands, communicates and drives change where required.
•Maintains determination and performance under stress.
•Demonstrates a sense of urgency – understands the impact on the project if there is a delay.
•Fluency in MS office products not least Visio
Knowledge
•Knowledge of information systems project development processes and wider organization units of information systems is preferred but not mandatory.
•An understanding of how the company is organized as a business, what the business functions do at a high level.
•Knowledge of process analysis methodologies e.g., Lean and Six Sigma
•Knowledge of analysis techniques e.g., Gap analysis, requirements analysis, MoSCoW, SIPOC, Process constraint analysis
Experience
•Experience of working within a project team environment.
•Experience of undertaking roles in which analytical thinking is applied to produce business improvements within the company.
•ERP implementation, project experience
•Experience of working with Microsoft Dynamics ERP and CRM an advantage
Qualifications :
•Relevant business analysis qualification – e.g., BCS ISEB Diploma in business analysis or similar qualification or experience that demonstrates analysis skills,