Job Description
• Work in an Agile SAFe Scrum manner to resolve day to day Manufacturing and Reliability application technical issues, interface with internal clients and external vendors
• Participate in large global projects related to these applications as well as small work items
• Implement requested changes as specified by the application's clients
• Deal with more than 300 Reliability and Engineering client suite applications, major one includes (Meridium, SmartPlant, Autodesk and SAP Plant maintenance)
Job Responsibilities
• Manage the application work request via TFS board
• Application troubleshooting and technical analysis to identify root causes and develop problem resolutions
• Provide pro-active and timely communications regarding system outages, issues, work a rounds and solution details
• Able to provide effort estimation for assigned tasks
• Assess risk and identify control items for potential changes to the application and its environment.
• Develop and update system and support documentation
• Participate in UIA-Unit Internal Assessment and client Audits
• Ensure security and controls standards are being met and followed
• Coordination with other IT support teams to maintain application reliability
• Able to work in a team collaborating with the local/global team peers and keep them updated about the work status.
Qualifications
• Microsoft Programing Languages (VB.NET, C#, ASP.NET, Classic ASP)
• MS SQL, Oracle, SSRS and Database tools like TOAD, SSMS
• Windows Server environment, Citrix, v-App and client server environment
• Visual Basic for Applications (VBA), VB6, PLSQL
• TDD / AngularJS / HTML5 / PowerShell, JavaScript, Progressive Web App development, Web Services, APIs and Cloud computing
• Knowledge in Agile Safe/ Scrum, and TFS, Remedy, BMC will be an advantage
• Ability to work remotely from customers and some team members
• Strong communications skills dealing both with systems and business professionals
• Demonstrate the ability to learn new systems and technologies quickly