Content Reviewer ( Japanese Speaking)

Location Bangkok
Discipline 3 rd Language
Job reference BBBH24082_1637314437
Salary THB35000.00 - THB60000.00 per month
Job startdate
Consultant email jun.l@manpower.co.th

Job Description

  • Working toward creating a positive environment and improve user experience online.
  • Managing and safeguarding content effectively on digital platforms.
  • Respond to user inquiries with high quality, speed, empathy, and accuracy.
  • Understand and remain up-to-date with client policies and guidelines
  • Resolve inquires according to defined policies and procedures.
  • Fulfill base productivity and quality requirements.

    Job Responsibility
  • Fresh Graduate to 6 months of experience in calls center are encouraged to apply.
  • Ability to work on holidays and weekends, including rotational shifts as directed by their team.
  • Able to speak and read Japanese language and English.
    o Japanese Nationality (Native)
    o Thai Nationality (N2)
  • Passion for ensuring a world class user support experience.
  • Quick learner and adaptable to learn new processes, concepts and skills.

    Training
  • Individuals are provided paid training (typically 3-4 weeks or 4-6 weeks upon joining), depending on the group supported.
  • During the training and initial ramp-up period, individuals will work day hours as determined by the team. Thereafter, you will transition to your respective schedule.

    Remuneration & Benefits
  • Paid Leave and Sick Leave, Maternity Leave, Medical Reimbursement, Hospitalization & Surgical Insurance coverage
  • Buyout