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CS Consultant (Sales and Service) 45K-55K + Incentive
Location | Thailand |
Discipline | Engineering |
Job reference | BBBH35105_1677228075 |
Salary | Negotiable |
Job startdate |
Consultant email | [email protected] |
Overall of Job
Achieves maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by effectively selling the company's products and/or related services. Personally contacts and secures existing/new business accounts/customers.
Key Duties & Responsibilities
- Maintain existing client with upsell = 80% Finding new clients = 20%
- Identifies and cultivates potential customers, then facilitates the sales process from identified potential to implemented sale/contract.
- Updates latest market information and document in the system (e.g. Salesforce etc.).
- Contributes to the identification and business development of new and potential customer, including cold call activities.
- Translates the needs of the customer in the relevant offerings based on our product and service portfolio.
- Identifies new business possibilities and maximizes the potential with customers.
- Runs the negotiations with the customer and moves the business to the agreed upon margins, as well as ensures a high level of customer satisfaction throughout the sales process.
- Charts out and monitors sales proposals and tenders e.g. quantity, margin, product/system), and follows up statistics concerning sales proposals.
- Ensures that payments from the customer are received in accordance with the terms of the contract in order to avoid past due notices
- Ensures that the sales proposals submitted are followed up and agreements are signed when appropriate, and that they are in accordance with established requirements, term & conditions, and company's legal compliance.
- Fulfils the expected number customer visits as agreed and ensures that the customer database is constantly updated.
- Requirements
- Degree in Electrical / Mechatronic Engineering or related field
- 3 - 5 years CS experience at Trading company (machinery, Industrial products)
- Technical knowledge of Robotics & Automation is plus
- Good command in English (upper intermediate - business level) with strong communication skills
- Customer service and satisfaction oriented
Remarks - Must have own car to visit
