CS Consultant (Sales and Service) 45K-55K + Incentive

Overall of Job
Achieves maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by effectively selling the company's products and/or related services. Personally contacts and secures existing/new business accounts/customers.

Key Duties & Responsibilities

• Maintain existing client with upsell = 80% Finding new clients = 20%
• Identifies and cultivates potential customers, then facilitates the sales process from identified potential to implemented sale/contract.
• Updates latest market information and document in the system (e.g. Salesforce etc.).
• Contributes to the identification and business development of new and potential customer, including cold call activities.
• Translates the needs of the customer in the relevant offerings based on our product and service portfolio.
• Identifies new business possibilities and maximizes the potential with customers.
• Runs the negotiations with the customer and moves the business to the agreed upon margins, as well as ensures a high level of customer satisfaction throughout the sales process.
• Charts out and monitors sales proposals and tenders e.g. quantity, margin, product/system), and follows up statistics concerning sales proposals.
• Ensures that payments from the customer are received in accordance with the terms of the contract in order to avoid past due notices
• Ensures that the sales proposals submitted are followed up and agreements are signed when appropriate, and that they are in accordance with established requirements, term & conditions, and company's legal compliance.
• Fulfils the expected number customer visits as agreed and ensures that the customer database is constantly updated.
• Requirements
• Degree in Electrical / Mechatronic Engineering or related field
• 3 - 5 years CS experience at Trading company (machinery, Industrial products)
• Technical knowledge of Robotics & Automation is plus
• Good command in English (upper intermediate - business level) with strong communication skills
• Customer service and satisfaction oriented
  
  Remarks
• Must have own car to visit