Export Sales Manager 100-120K - Automotive Manufacturing Rayong

Location Thailand
Discipline Sales
Job reference BBBH23479_1635518282
Salary THB100000 - THB120000 per month
Job startdate ASAP
Consultant email patsakorn.c@manpower.co.th

Responsibility:

  • Be the primary point of contact and build long-term relationships with customers, primarily O/S company subsidiaries..

  • Help customers through providing regular email, phone, reports and online conferences, screen-share meetings

  • Ensure the timely and successful delivery of new projects & orders according to customer needs and objectives

  • Ensure the timely response to internal/external customer enquiries, which may involve re-directing some enquiries or seeking input from other departments

  • Monitor and seek to improve on customer service level metrics: order confirmations, avg order deliver lead time, other

  • Carefully monitor and communicate the progress of critical products & orders to internal and external stakeholders

  • Forecast and track key account metrics

  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

  • Liaise between the customer and multiple internal teams to solve issues and provide single complete response

  • Maintain positive customer relationships through professional presentation and attitude

  • Create, Monitor, Maintain and complete monthly reports related to Sales Revenue, Forecasting (ICS), Profit & Inventory

  • Inventory & Demand Management: Manage Customer Forecasting, Stocking Policies, Support inventory enquiries and help optimize inventory levels whilst maintaining a high level of DIFOT

  • Pursue business development opportunities outside of Thailand domestic market

  • Assist to co-ordinate/project manage customer opportunities to ensure we deliver in line with customer expectations

  • Lead customer RFQ compilation and on time breakdown submission, whilst ensuring customer quotations meet the company's financial targets

  • Operate as a point of escalation from issues arising from regular order processing and customer service

  • Resolve conflicts and provide win:win solutions to customers in a timely manner

  • Take direction from Global Business Development Manager & support them to promote products and service to customers

Qualification:

  • Bachelor or higher of Business Administration, Marketing, Industrial Engineer, Engineering or any related fields

  • At least 7 years' experience in Sales/Marketing in Automotive industry, Good networking, customer service support and business development capabilities

  • Prepared to travel as required

  • Detailed knowledge of company processes

  • Comfortable making high level presentations to customers

  • Good command of spoken, written and listening in English

  • Strong reporting skills Customer focused, whilst always keeping company interests in the forefront

Interested candidates please contact K. Patsakorn call 033-135014 or 081-1048993