Position: Global Tender Manager (Business Development Support Services)
Reporting To: Director - Global Business Support Services
The role involves end-to-end project management of global tenders, optimizing proposals to support customer satisfaction, and ensuring an increase in sales revenue.
Key Responsibilities
Tenders (primary responsibility):
- Collect and review rates for global tenders in collaboration with stakeholders.
- Contribute to the development of global tender policies and procedures.
- Administer and maintain tender automation systems.
- Manage the tender process, ensuring timely and competitive responses.
- Contribute to the creation and translation of the Business Development strategy into a plan for Tender Management.
- Contribute to the development and execution of the Business Support Services strategy.
- Identify and report optimization opportunities in processes and policies.
- Support the realization of new business by advising on customer solutions.
- Liaise with process owners to incorporate up-to-date information in proposal documents.
- Conduct direct communication with customers at Senior Executive level.
- Identify deviations from compliance guidelines and contribute to risk minimization.
- Analyze agreements and report deviations to budget holders.
- Act as the ambassador for Business Support Services globally.
- Establish and maintain a global network within relevant functions.
- Communicate and train the network on Business Support Services.
- Administer and report KPIs for assigned projects.
- Generate relevant reports for activities and department results.
Requirement:
- Academic working and thinking level.
- Project Management experience on multi-functional projects.
- International business experience, especially in Business Development, Operations, and IT within freight forwarding.
- Knowledge of the sector and relevant developments.
- High proficiency in Microsoft Office Suite, especially Excel.
- Knowledge of tender management and supply chain solutions.
- Preferably 5+ years of experience in tender management.
- Fluent in the English language.
