To perform Support on Ericsson Applications / Infra services / end user computing / helping troubleshooting IT Services / Hands and eyes support to backend teams / follow up with backend teams for early resolution.
2+ Years' experience on End User Support, Network troubleshooting, WIN10, Mobile applications, ticketing tool, Asset Management
· Local Site support services.
· End user computing, troubleshooting Network,
· Ticketing tool, Asset Management,
· PC & Mobile technologies.
Qualifications:
· Thai Nationality
· Bachelor Degree in Computer Science, Electrical/Telecommunication/Computer Engineering or related field.
· Good English for communication.
· Able to work with team, quick learner and self-motivate, Hardworking.
· 1-2 years of experience in telecommunication, knowledge in IT/Infra field is preferred.
· Basic knowledge of ITIL preferred.
· Basic knowledge in IP Network (OSI Model)
· Budget : 22 K Baht/month
· Job role/Job stage : ICT Technician JS 1
· Qty (number of required resource) : 1
· Expected onboarding date : 01-Feb-2023
· Contract period : 12 months (Yearly review)
· Working place : Ericsson Thailand.
