ICT Technician

To perform Support on Ericsson Applications / Infra services / end user computing / helping troubleshooting IT Services / Hands and eyes support to backend teams / follow up with backend teams for early resolution.

2+ Years' experience on End User Support, Network troubleshooting, WIN10, Mobile applications, ticketing tool, Asset Management

· Local Site support services.

· End user computing, troubleshooting Network,

· Ticketing tool, Asset Management,

· PC & Mobile technologies.

Qualifications:

· Thai Nationality

· Bachelor Degree in Computer Science, Electrical/Telecommunication/Computer Engineering or related field.

· Good English for communication.

· Able to work with team, quick learner and self-motivate, Hardworking.

· 1-2 years of experience in telecommunication, knowledge in IT/Infra field is preferred.

· Basic knowledge of ITIL preferred.

· Basic knowledge in IP Network (OSI Model)

· Budget : 22 K Baht/month

· Job role/Job stage : ICT Technician JS 1

· Qty (number of required resource) : 1

· Expected onboarding date : 01-Feb-2023

· Contract period : 12 months (Yearly review)

· Working place : Ericsson Thailand.