Work location: BTS Pleonchit

Working days: Mon - Fri 8.30 - 17.30 (Some Sat. as stated in company's calendar)

Job Description

Responding to user queries and troubleshooting issues they encounter with hardware or software
Resolving common technical problems or escalating them to higher levels of support as needed.
Ensuring systems are functioning properly by monitoring and maintaining operational systems, networks.
Identifying and resolving potential issues before they affect users.
Running tests to ensure everything works smoothly, and maintaining updates and patches.
Communicating with external vendors for troubleshooting
Creating accounts for new staff, assign permissions, and helping with first-time login setups.
Ensuring employees understand the login process and can access the resources they need.

Qulaification

Male or Female / 25 - 28 years old
Bachelor's degree in computer Engineer, Computer Science, Information Technology. or related fields.
Experience 3-5 years
Experience & knowledge on M365
Good command in English
Good communication and negotiation skills
Excellent problem-solving, analytical including Root-cause identification skills
Adaptability
Problem solving
Logical thinking
Service mind
Management Skill