IT - Client Server Analyst

Location Sathon
Discipline IT
Salary 100K
Job startdate

​Job Responsibilities :

• Manage the application work request via TFS board

• Application troubleshooting and technical analysis to identify root causes and develop problem resolutions

• Provide pro-active and timely communications regarding system outages, issues, work a rounds and solution details

• Able to provide effort estimation for assigned tasks

• Assess risk and identify control items for potential changes to the application and its environment.

• Develop and update system and support documentation

• Participate in UIA-Unit Internal Assessment and client Audits

• Ensure security and controls standards are being met and followed

• Coordination with other IT support teams to maintain application reliability

• Able to work in a team collaborating with the local/global team peers and keep them updated about the work status.