Own, develop, implement, monitor quality best practices with goal of continuing process improvement and reducing product returns.
- Collaborate with Director Commercialization/R&D, developers, sourcing and suppliers during the product commercialization/chase process to preemptively prevent and resolve potential quality problems.
- Develop and implement supplier quality monitoring processes, performance metrics, tracking and reporting, including both guidelines and processes for vendor self-management systems as well as process and guidelines for company oversight and monitoring of domestic suppliers' base and product quality.
- Act as quality contact in support of COO to address product quality concerns by working across the operations organization to successfully resolve issues and assure quality concerns are addressed.
- Own, develop, implement and monitor quality control for Hi-Tech Apparel domestic production facilities, and procedures in collaboration with sites Quality Managers for consistency and alignment globally.
- Responsible for driving, documenting and communicating assigned quality performance metrics.
- Create and maintain monthly dash boarding of quality and floor ready metrics for corporate transparency and monthly manufacturing meeting.
- Facilitate seamless deployment of new production processes
- Fulfill process compliance and audit requirements, works with a sense of urgency to resolve compliance issues when reported
- Form the team on the foundation of excellence, professional growth, inclusivity, and respect
- Complete quality assurance operational requirements by scheduling and assigning employees, monitoring appropriate follow-up on work results
- Lead, coach and successful development of assigned team.
- Recruit, train, maintain and supervise industry best QA staff and managers.
- Work on special projects as assigned by COO.
