Quality Manager

Responsibilities

• Effectively coordinate and manage the Quality Team & colleagues in Thailand to continuously improve the Quality Management System, while ensuring uniform practices with other countries
• Implement and monitor Quality Assurance practices to ensure that accreditation standards are met, and that the requirements of the various accreditation bodies and those of our clients are met
• Maintain and apply the requirements of ISO 17025, ISO 17020, ISO 17065, ISO 9001&others accreditations by participating in external audits as well as ensuring the appropriate planning and organization of all required proficiency tests/ internal controls
• Registration, investigation, handling, and follow-up of complaints
• Registration, selection, implementation, and follow-up of improvements
• Follow up for managing non-conformities and corrective actions. Oversee the implementation of recommendations and corrective and preventive measures
• Assistance with handling of claims and appeals
• Plan and execute internal audits
• Maintain Quality, Procedure & Program Manual including drafting, reviewing and approval in line with the requirements of internal and external stakeholders
• Ensuring implementation of new or updated documents and procedures
• Planning, preparation, and reporting of the management review
• Assist advisory council for all programs operated in Asia
• Identify and report omissions to TM/QM/ PM; identify qualification criteria
• Maintaining external contacts and timely communication (Regional Quality team, accreditation-bodies, standard owners, etc)
• Provide coaching and adequate training to Quality Team & colleagues, as well as delivering Quality Management presentations and training to employees and customers
• Optimizing of the Quality system, in compliance with ISO17065, ISO17021, ISO17020 and ISO17025; ISO19011 and most general ISO programs along with non-accredited sustainable program

Requirements

• Graduate in Science
• Minimum 5 years of experience of maintaining accreditations and certifications in the TIC industry
• Expertise of: ISO 17065/ ISO 17021/ ISO 17020/ ISO 17025/ISO 9001/ GAFTA/FOSFA/ etc.
• Minimum 5 years of experience of conducting internal audits on quality and program system
• Knowledge of organic, sustainability and food safety programs would be advantageous
• Knowledge of inspections services would be advantageous
• Knowledge of laboratory practices would be advantageous
• Certified ISO 9001/ 14001 Lead Auditor
• Proficient with MS Office and other Microsoft tools
• Excellent proficiency of English language: verbal and written
• Result-oriented; systematic and analytical way of working
• Excellent communication, time management and prioritizing skills
• Experience of working with diverse cultures

Interested candidates please send your update resume, current and expected salary with contact details to:

ManpowerGroup Thailand - Eastern Seaboard Branch
143/165 Moo 12, T.Nong-prue, A.Banglamung Chonburi 20150
Contact no. 081-1049290 darika.s @manpower.co.th
Contact person Khun Darika Suwanmanee - Recruitment Consultant
Manpower recruitment license No.Chobor.03/2554 Ref:BH29909