Senior Business Analyst BBBH49322_1720501891 |

Collaborate with clients and technical teams to identify business challenges and devise appropriate analytical solutions.
Plan and design straightforward to moderately complex business processes and system enhancements.
Provide recommendations to enhance and facilitate business operations.
Employ various techniques such as workshops and interviews to gather business requirements; analyze and document intricate client requirements and processes; and communicate these needs to relevant stakeholders.
Develop comprehensive test case scenarios for testing purposes; oversee the testing of business applications to ensure alignment with client requirements.
Create business requirements documents and user stories to support necessary modifications.
Potentially oversee and allocate work among other business analysts.
Demonstrate proficiency in understanding systems and associated data to extract actionable insights, showcasing strong decision-making abilities.
Assist in estimating timeframes for project-related tasks.
Contribute to updating process and procedural documentation.
Develop a foundational understanding of the technical development lifecycle for mobile applications or web portals.
Support Quality Assurance (QA), User Acceptance Testing (UAT), and Release phases of projects by analyzing defects, maintaining changes, and more.
Perform any additional tasks as assigned.

At least 5 years of experience as a Business Analyst.
A degree in Business, IT, or a related field.
Previous experience in the insurance industry is essential (experience in Insurtech or health insurance is preferred).
Possession of a health insurance-related domain certification from INS/LOMA or III is advantageous.
Familiarity with business analysis concepts such as defining requirements, translating them into technical solutions, and using Agile methodologies to prioritize work into epics and sprints.
Proficiency in business analysis skills, including facilitation, process documentation, requirements gathering, and user acceptance testing.
Strong organizational and time management skills to prioritize tasks and meet deadlines.
Experience in an Agile and/or Scrum environment is mandatory.
Basic understanding of generating process documentation, documenting system functionality, data integration, and workflow.
Excellent written and verbal communication skills in English.
Background in technical writing would be beneficial.