Service Engineer 45K / Automation Machinery / Rayong

Location Thailand
Discipline Engineering
Job reference BBBH34059_1679059771
Salary THB45000.00 - THB55000.00 per month
Job startdate
Consultant email [email protected]

Responsibility:

  • Answer incoming support requests by email and phone

  • Connect to machines worldwide and assist the client in machine operation, troubleshooting and Software training

  • Assist customers to complete Technical Assistance Forms and RMAs

  • International travel at short notice to support customer breakdowns

  • Overtime to align with customer schedule

  • Installing new machine systems and high-pressure pumps for Automotive, metal, stone and glass cutting industries

  • Training client on machine operation, CAD software programming and basic PM

  • Maintaining all aspects of equipment during PM or emergency breakdowns

  • Assisting Production department with machine faults

  • Machine Cutting samples for Sales and Marketing

  • Assisting during Exhibitions - machine installation and removal from exhibition

  • Center and customer demonstrations of equipment to potential clients

  • Completing timesheets, checklists, and service report

  • Produce instructions for customers and other staff on how to check for and repair faults

  • Produce training videos for PM services and Software functions

  • Other duties as assigned

Qualification:

  • Electro-Mechanical Engineer with Engineering degree or higher vocational

  • Cutting Machine / CNC / or laser machinery experience

  • Experience in Field service and customer training is an advantage

  • Own car and obtain driving license, willing to travel upcountry areas

  • Personal Skills

  • Strong problem solving and willingness to help clients

  • Can find solutions for difficult problems under pressure

  • Professional Manner, Methodical, Patient

  • Takes pride in one's work and appearance

Qualified candidates, please contact K. Patsakorn 081-104-8993 Mon - Fri