Service Engineer 45K / Automation Machinery / Rayong

Location Thailand
Discipline Engineer
Job reference BBBH34059_1679059771
Salary THB45000.00 - THB55000.00 per month
Job startdate
Consultant email


  • Answer incoming support requests by email and phone
  • Connect to machines worldwide and assist the client in machine operation, troubleshooting and Software training
  • Assist customers to complete Technical Assistance Forms and RMAs
  • International travel at short notice to support customer breakdowns
  • Overtime to align with customer schedule
  • Installing new machine systems and high-pressure pumps for Automotive, metal, stone and glass cutting industries
  • Training client on machine operation, CAD software programming and basic PM
  • Maintaining all aspects of equipment during PM or emergency breakdowns
  • Assisting Production department with machine faults
  • Machine Cutting samples for Sales and Marketing
  • Assisting during Exhibitions - machine installation and removal from exhibition
  • Center and customer demonstrations of equipment to potential clients
  • Completing timesheets, checklists, and service report
  • Produce instructions for customers and other staff on how to check for and repair faults
  • Produce training videos for PM services and Software functions
  • Other duties as assigned


  • Electro-Mechanical Engineer with Engineering degree or higher vocational
  • Cutting Machine / CNC / or laser machinery experience
  • Experience in Field service and customer training is an advantage
  • Own car and obtain driving license, willing to travel upcountry areas
  • Personal Skills
  • Strong problem solving and willingness to help clients
  • Can find solutions for difficult problems under pressure
  • Professional Manner, Methodical, Patient
  • Takes pride in one's work and appearance

Qualified candidates, please contact K. Patsakorn 081-104-8993 Mon - Fri