Telemarketing(Native Chinese Speaking)

Location Thailand
Discipline Hospitality
Job reference BBBH46310_1713523418
Salary Negotiable
Job startdate
Consultant email [email protected]

Main Requirements:

  • Must speak English fluently and be a native Mandarin speaker.
  • Must have a customer service mindset.

Responsibilities:

  • Call potential guests to offer them a discounted holiday package.
  • Make at least 20 calls per hour to reach potential guests and meet efficiency targets.
  • Stick to a prepared script to make sure information is communicated clearly and to schedule as many preview presentations as possible.
  • Listen to guests' concerns, solve problems, and convince them to attend the preview presentation.
  • Encourage guests to buy and travel with the Holiday Discovery Package by highlighting its benefits and enjoyable features.
  • Make sure guests meet the requirements for each offer and keep accurate records.
  • Manage leads from the company effectively to increase the number of preview presentations.
  • Help out with any additional tasks requested by the Team Leader.