Engineer 1st Level Ops (ERCSJP00042865)

Location Chatuchak
Discipline IT and Tech
Job reference BBBH34788_1676364979
Salary Negotiable
Job startdate
Consultant email [email protected]

To perform basic Core Radio Access Network (RAN) monitoring, and perform basic troubleshooting in regard to manual, to ensure that disruptions in RAN are detected or preliminary address, or processed further to relevant parties for incident resolution

  • Radio Access Network equipment (BTS/NodeB/eNodeB/gNodeB/BSC/RNC) monitoring.

  • Multivendor (Ericsson/Huawei/Nokia) Radio Access Network Monitoring.

  • Communicate with Field, 3PP and 2nd Line Support (Local and Remote(GSC))

  • Perform 1st troubleshooting and/or escalate to 2nd line support.

  • Create trouble ticketing and follow up until the problem resolved.

  • Support Call Center for customers complaint handling.

  • Do the handover report and incident report


  • Thai Nationality

  • Bachelor or master's degree in electrical/Telecommunication/Computer Engineering, Computer Science or related field.

  • Able to work in shift (12 hours/shift)

  • Good English Communication

  • Able to work with team, quick learner and self-motivate.

  • 2-3 years of experience in telecommunication, RAN equipment (BTS/NodeB/ eNodeB/gNodeB/BSC/RNC) is preferred.

  • Basic knowledge in IP Network (OSI Model)