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Technical Engineer Service Specialist
Location | Bangkok |
Discipline | Engineering |
Job reference | BBBH59194_1751597499 |
Salary | THB30000.00 - THB60000.00 per month |
Job startdate | ASAP |
Consultant email | [email protected] |
Job Description
- Respond promptly to customer inquiries and troubleshoot issues involving dosing equipment, including mechanical parts, electronic controls, and software interfaces.
- Carry out equipment setups, commissioning procedures, and scheduled maintenance services at client sites.
- Conduct user training sessions to ensure proper system operation and routine upkeep.
- Act as a liaison between field operations and internal departments such as R&D and manufacturing by reporting technical feedback and recommending design or performance enhancements.
- Keep comprehensive records of service activities, maintenance logs, and issue resolutions.
- Provide the sales team with technical insights and support to aid both prospective and existing customer engagements.
Qualification Requirements
- Educational background in Mechanical, Electrical, or Automation Engineering (Diploma or Degree level).
- Minimum of 2 years' experience in field service, technical assistance, or equipment support ideally within the dosing systems or industrial machinery sector.
- Demonstrated ability to troubleshoot and resolve technical issues with a hands-on approach.
- Strong interpersonal and communication skills for effective collaboration with clients and internal teams.
