Technical Engineer Service Specialist

Location กรุงเทพมหานคร
Discipline วิศวกรรม
Job reference BBBH59194_1751597499
Salary THB30000.00 - THB60000.00 per month
Job startdate ASAP
Consultant email [email protected]

Job Description

  • Respond promptly to customer inquiries and troubleshoot issues involving dosing equipment, including mechanical parts, electronic controls, and software interfaces.
  • Carry out equipment setups, commissioning procedures, and scheduled maintenance services at client sites.
  • Conduct user training sessions to ensure proper system operation and routine upkeep.
  • Act as a liaison between field operations and internal departments such as R&D and manufacturing by reporting technical feedback and recommending design or performance enhancements.
  • Keep comprehensive records of service activities, maintenance logs, and issue resolutions.
  • Provide the sales team with technical insights and support to aid both prospective and existing customer engagements.

Qualification Requirements

  • Educational background in Mechanical, Electrical, or Automation Engineering (Diploma or Degree level).
  • Minimum of 2 years' experience in field service, technical assistance, or equipment support ideally within the dosing systems or industrial machinery sector.
  • Demonstrated ability to troubleshoot and resolve technical issues with a hands-on approach.
  • Strong interpersonal and communication skills for effective collaboration with clients and internal teams.