Responsibilities:
- Achieve target loss ratio for portfolio
- Ensure compliance with internal and external underwriting authorities
- Ensure the smooth and secure operational process by underwriting perspective
- Support sales and claims departments in delivering an outstanding customer experience
- Support new product development and the product improvement
Duties:
- Train and support junior underwriters by sharing knowledge and experience
- Propose evolution of underwriting process (e.g. for repeated underwriting requests)
- Analyze results of quality assessment of sales team and report these to underwriting management
- Propose evolution of quality assessment of sales team process
- Propose changes to the internal grouping database (e.g. new vehicles)
- Cooperate with sale, claim, marketing department etc. to identify the issue and propose the idea for improvement to UW manager
- Support new product development as required
- Support underwriting manager by assisting with other duties when requested
Requirements
- Bachelor's degree in a numerate or semi-numerate subject
- Communicates confidently in English and Thai in a business environment
- Strong IT skills, including MS Excel
- At least 4 years' relevant work experience
- Wants to learn new skills and will take on tasks that are outside of the job description
- Works logically and independently to break down and solve problems
- Prior experience in (motor) insurance is an advantage
- Experience of supporting and training others