Client Server Analyst - TFS

​​Job Description

• Work in an Agile SAFe Scrum manner to resolve day to day Manufacturing and Reliability application technical issues, interface with internal clients and external vendors

• Participate in large global projects related to these applications as well as small work items

• Implement requested changes as specified by the application's clients

• Deal with more than 300 Reliability and Engineering client suite applications, major one includes (Meridium, SmartPlant, Autodesk and SAP Plant maintenance)

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Job Responsibilities

• Manage the application work request via TFS board

• Application troubleshooting and technical analysis to identify root causes and develop problem resolutions

• Provide pro-active and timely communications regarding system outages, issues, work a rounds and solution details

• Able to provide effort estimation for assigned tasks

• Assess risk and identify control items for potential changes to the application and its environment.

• Develop and update system and support documentation

• Participate in UIA-Unit Internal Assessment and client Audits

• Ensure security and controls standards are being met and followed

• Coordination with other IT support teams to maintain application reliability

• Able to work in a team collaborating with the local/global team peers and keep them updated about the work status.

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Qualifications

• Microsoft Programing Languages (VB.NET, C#, ASP.NET, Classic ASP)

• MS SQL, Oracle, SSRS and Database tools like TOAD, SSMS

• Windows Server environment, Citrix, v-App and client server environment

• Visual Basic for Applications (VBA), VB6, PLSQL

• TDD / AngularJS / HTML5 / PowerShell, JavaScript, Progressive Web App development, Web Services, APIs and Cloud computing

• Knowledge in Agile Safe/ Scrum, and TFS, Remedy, BMC will be an advantage

• Ability to work remotely from customers and some team members

• Strong communications skills dealing both with systems and business professionals

• Demonstrate the ability to learn new systems and technologies quickly

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