Customer Service Agent - English speaking (Welcome new grads)

Shift: Rotation (9.00-18.00/ 12.00- 21.00)

Working days: 5 days/week (days off not be weekends)
Location: Bhiraj tower, BTS Bangna

Job Responsibilities:

• Respond to customer inquiries in a timely and professional manner.
• Resolve customer issues and ensure customer satisfaction.
• Demonstrate a professional and friendly attitude when interacting with customers.
• Maintain up-to-date knowledge of products and services.
• Provide accurate information and advice to customers.
• Assist customers with placing orders and processing returns.
• Monitor customer feedback and provide feedback to management.
• Develop and maintain strong relationships with customers.

Qualification/ Specification

• Bachelor's degree in any related field
• New graduates are welcome
• Able to communicate in English
• Multiple Skills (Voice and Non - Voice)
• Able to work in Shift Rotation (5 days) (On-site)