Ensure smooth operation of IT system and accurate result to ensure satisfaction with business requirement.
Be responsible for System, Network and Workstation Administration, Installation and Configuration by following the group standard policy.
Operate for secure department equipment and facilities. Evaluate IT equipment including backup and determine viability for the IT section and the company.
Ensures that information security/assurance policies, principles, practices are an integral element of the operating environment.
Ensure high availability of all IT infrastructure on site.
Manage, organize and establish the IT team on site.
Troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required in coordination of service desk.
Manage virtualization (such as VMWare system, HyperV, Azure, AWS) and SAN storage
Implement TCP/IP Network, LAN/WAN, Switch, IP Phone (Cisco, 3CX)
Study and deploy of collaborative solutions (Microsoft platform, workstation policy, etc.,) with standard and compliancy from Employee Services team (ex. PCS).
Implement and manage cybersecurity tools (McAfee, Kaspersky, Cortex, etc.,)
Prioritize and manage many open cases at one time in the ticketing system.
Support and Work on Global Infrastructure roll-out project to implement Group IT Standard.
Manage and maintain Servers, Computer and Software inventories and Licenses costs per Department.
Be the Interface between users and EMEA IT infrastructure.
Be the point of contact for any IT related projects (especially RELIEF project, Robustifeye, etc.,) coming from the central team and business requirement.
Coordinate & Communicate all IT related for Frame and Lens business topics with internal and external resources.
Must have
Bachelor degree in Computer science, Computer Engineering, IT or any related field
Good working knowledge of English communication skills (read, write, speak with ease)
Minimum 7 years experienced in IT/MIS functions from multi-national companies
More than 2 years in management level
Good project management, people management, change management skills and experience with multiple stakeholders.
Knowledge or experience in virtualization and SAN storage
Experience in TCP/IP Network, LAN/WAN, Switch, IP Phone (Cisco, 3CX)
Experience in cybersecurity tools.
Ability to work independently and in team reaching high levels of productivity
Willing to travel between Rayong, Chonburi and Bangkok sometime during the transition period
Strong driving skill with a valid driver's license.
