Operation Supervisor - Warehouse & Logistics

Job Summary:

Logistics Coordination and Management:

• Oversee and manage the day-to-day operations of the logistics and supply chain functions.
• Ensure efficient coordination between various departments such as inventory, transportation, and procurement.
• Supervise the timely delivery and distribution of goods and services.

Vendor and Client Relationship Management:

• Maintain strong relationships with third-party vendors, suppliers, and logistics partners.
• Manage service levels, and ensure compliance with agreements.
• Ensure clear communication between vendors, clients, and internal teams.

Inventory and Warehouse Management:

• Oversee inventory levels to ensure they meet demand without overstocking or stockouts.
• Manage warehouse operations, ensuring the proper handling, storage, and distribution of goods.
• Implement inventory tracking systems and procedures to maintain accuracy.

Process and Compliance Monitoring:

• Ensure compliance with local, national, and international regulations regarding transportation, safety, and environmental standards.
• Monitor logistics operations for adherence to company policies and industry standards.
• Identify and resolve operational issues quickly to prevent disruptions.

Performance Analysis and Reporting:

• Analyse logistics data and generate reports on key performance indicators (KPIs), such as delivery times, cost savings, and operational efficiency. Use data insights to propose improvements and implement corrective actions where necessary.

Cost Control and Budgeting:

• Develop and manage budgets for logistics operations, focusing on cost control and resource optimization.
• Identify areas to reduce operational costs without compromising quality or service.

Team Leadership and Staff Management:

• Supervise, train, and motivate logistics staff to achieve operational objectives and maintain high levels of productivity.
• Foster a positive work environment and encourage continuous improvement and development.

Specific Responsibilities

• Ensure that stocks are properly maintained, and quality preserved
• Undertake corrective action for any non-conformances identified during internal quality audits
• Identify problems or deficiencies in product.
• Analyse trends relating to deficiencies and review the effectiveness of corrective measures
• Ensure the flow of parts/ materials to production areas / subcontractors
• Ensure that shipments are properly organized and shipped out timely to meet customers' requirements
• Ensure that goods are received, counted and binned timely in the right location
• Provide leadership to constantly motivate subordinates to higher levels of achievement
• Reporting to work on time

• Self-motivated, flexible and works well under pressure
• Anticipates, able to motivate others and overcomes obstacles
• Embraces personal challenge
• Able to communicate, drive, motivate and maintain good relationships internally and externally
• Strong interpersonal, negotiation and influencing skills
• Financially acumen with a full understanding of the impact of failure in terms of business cost, production schedules and customer order fulfilment
• 6S and 7waste lean knowledge