Senior Quality Manager
(Chonburi)
Job Description:
- Responsible for ensuring that the products produced meet quality standards required to minimize quality costs and maximize customer satisfaction whilst ensuring that procedures and processes are adhered to. Ensure incoming materials meet required quality standards. Responsible for identifying and raising quality issues and for speedily resolving them to ensure zero impact to the customer.
- Support new product introductions to ensure the robustness of product builds. Work in a team environment to develop and implement best practices that emphasize defect prevention, reduction in variation and scrap and provide for continuous improvements in meeting all customer requirements.
- Manage all quality-related issues within the manufacturing team (e. g. internal, supplier, customer, and customer warranty)
- Manage and coordinate customer claim, customer problem solving on time, cost recovery,
customer warranty and customer quality audits
- Identify root cause and instigate permanent corrective actions for product quality issues
- Work with internal and external stakeholders to resolve quality issues that arise as quickly and
efficiently as possible to prevent compromising quality and safety standards
- Carry out product and process auditing
- Ensure control plans and associated documentation are implemented effectively and maintained
- Monitor and report on quality-related key performance indicators including scrap monitoring, rework levels, parts per million (PPM) figures
- Stop production in the event of manufacture of unacceptable goods/processes
- Ensure compliance and assist with adherence to the Quality Management system (IATF 16949 / ISO9001)
- Write product inspection/testing procedures and/or work instructions
- Report on Key Performance Indicators (KPIs) to adhere to process and prevent occurrence of
any non-conformity relating to product, process, or system
- Assist with first off sample approvals
- Participate in cross-functional teams in the development of new products or changes related to
current products in meeting customer requirements
- Participate in the development and refinement of Process FMEA's (Failure Mode and Effects Analysis)
- Assist with training of quality awareness
- Quality control of work by appropriate reviews
- Attend various meetings and action/communicate instructions
- Produce written reports and make presentations
- Independently determine approach and assigned tasks
Qualifications:
- Bachelor's degree or higher in the Engineering field.
- At least 10 years of working experience as Quality Engineer in the automotive industry.
- Experience in the European automotive manufacturing industry is an advantage.
- Solid background in IATF 16949, VDA and ISO 14001.
- IATF 16949 Lead Auditor / VDA 6.3 Process Audit Certification is advantage
- Good command in English
- SAP system knowledge
ManpowerGroup Thailand - Eastern Seaboard Branch
143/165 Moo 12 T. Nong-prue, A. Banglamung Chonburi 20260
Attn: K. Nantawan Racha
Tel: 033 - 135014 Ext. 3408
Cell phone 0811048990
Nantawan.r @manpower.co.th
