Responsible for customer relationships after the sale process is complete.
Develop customer relations strategy, improve tenant's database to ensure customers are satisfied with company product and service.
Build and maintain long-term relationships with tenants to ensure customer satisfaction and engagement.
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Monitor lease to ensure all leased are renewed prior to lease expiration
Negotiate renewal rental rate and close deal.
Act as point of contact for complaints and escalate issues as appropriate
Follow up any issues and keep tenants report of any progress to make sure all tenant problems have been resolved.
Assist tenants for building handover and takeover.
Work with marketing and engineering team to translate customer needs into technical design for product and service improvement.
Bachelor's degree or Higher in MBA, Marketing, Business Administration or other related fields. (GPA > 3.00)
Excellent communication in English (TOEIC 700)
Good communication in Japanese (N1 or N2)
At least 3 years working experiences in customer services or related fields.
Pleasant personality and interpersonal skills, service minded and outgoing.
Excellent presentation skill,
Possess Leadership skill and Teamwork Oriented.
Problem Solving and Critical Thinking Skills, Negotiate Skills
Flexible, able to work outside office hours if required.
Interested candidates please send your update resume, current and expected salary with contact details to:
ManpowerGroup Thailand - Eastern Seaboard Branch
143/165 Moo 12, T.Nong-prue, A.Banglamung Chonburi 20150
Contact no. 033-135014 ext.3414 or 081-104-8842
Contact person Khun Jurairat Srimala - Recruitment Consultant
Manpower recruitment license No.Chobor.03/2554