Director of Business Analyst

Location ไทย
Discipline ไอทีและเทคโนโลยี
Job reference BBBH34662_1675743155
Salary Negotiable
null ASAP
Consultant email [email protected]

Key Roles & Responsibilities:

  • End-to-end requirement gathering for products along with the Owner.

  • Developing and utilizing standard templates to write requirements specifications accurately and concisely

  • Managing and tracking the status of issues throughout the product life cycle and prioritizing coordinating with product owners and other business stakeholders

  • Translating conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/product owners

  • Creating process models, specifications, diagrams, and charts to provide direction to developers and other stakeholders

  • Leads and provides direction for short- and long-term planning sessions to ensure understanding of business goals and direction.

  • Provides input from a business and IT perspective.

  • Leads the assessment of user needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommends options, risks, and cost vs. benefits.

  • Leads development and communicates business requirements and functional specifications for the design and implementation of business solutions.

  • Analyzes user operations to understand their strengths and weaknesses to determine opportunities for improvements.

  • Provides recommendations for business process redesign and documentation as needed for new technology.

  • Responsible for business case development and presentation.

  • Monitors testing process to ensure that business results are adequately tested with minimal risk.

  • Identifies need for technical assistance to help in problem resolution.

  • Keeps user informed of problems, issues, and resolutions.

  • Monitors and analyzes performance metrics to ensure user satisfaction.

  • Ensures IT solutions meet user needs.


What is required for this role:

  • 6+ years of relevant experience in business analysis

  • Core Business Analysis skills and working on agile projects are mandatory

  • Bachelor's degree in Computer Science/Engineering

  • Financial knowledge will be good to have

  • Strong communication skills, in both persuasion and negotiation

  • Willingness to roll up sleeves and do what it takes to get the job done

  • Excellent communication, organizational, and time management skills

  • Working independently but appreciating that team is vital to succeed

  • Established background in launching software or services in partnership with the engineering team and a high degree of proficiency in requirement analysis, support ticket management system

  • Experience in successfully writing end-to-end requirements and support to various internal/external clients

  • Proficient in the Thai language (must be able to communicate with business users and application teams)