District Operation Manager (Retail - Sport/Fashions)

Location กรุงเทพมหานคร
Discipline สินค้าอุปโภคบริโภคและการค้าปลีก
Job reference BBBH41203_1693623577
Salary THB70000.00 - THB100000.00 per month
Job startdate ASAP
Consultant email [email protected]

Job Description:

  • Direct and supervise retail staff across several retail outlets to ensure they meet set objectives.
  • Provide training to retail employees to develop their skills and enhance their job performance.
  • Ensure compliance with company policies and procedures.
  • Provide solutions that address performance issues in a timely and effective manner.
  • Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele.
  • Contact store managers and other retail staff to communicate relevant information.
  • Mentor and motivate sales staff to put in their best in order to achieve financial goals.
  • Develop and implement budget and plans for retail operations.
  • Visit retail establishments to ensure efficient and effective management as well as high performance sales.
  • Develop policies for the merchandising of goods in retail stores.
  • Monitor inventory levels to determine the need for stock supply at each retail outlet.
  • Set and regulate product pricing using results of market and demand analysis.
  • Ensure compliance with health/safety policies and procedures at retail sites.
  • Listen to customer complaints to address & resolve their issues.
  • Evaluate operational and financial records to determine sales performance of a retail store.
  • Reviewing, improving, and implementing effective merchandising related with SOPs.
  • Analyzing reports associated with retail stores, wholesales, and Ecommerce.
  • Performing various other ad-hoc tasks or projects as assigned.
  • Establish an effective working level engagement with Affiliates partners.

Skills & Experience:

  • Education and Training: To become a retail operations manager, you require a Bachelor's degree in business management, business administration, business studies, or in a similar field.
  • A minimum of 5-10 years of experience District and Area Operations in Retail Sales and Customer Service is also required for this position.
  • A team player with good interpersonal skills, leadership skills, and a strong business acumen.
  • Strong analytical skills and comprehensive understanding of retail business.
  • Able to work in a fast pace and multi-tasking environment.
  • Excellent interpersonal and communication skills, both written and verbal in English
  • Has experience with importing products and dealing with principle.