Position Summary
General manager is typically responsible for sales and for creating a high-performance and successful sales team. In addition, general manager understands the market, manage the sales personnel, understand the sales departments' financial data and deliver the best customer service.
Responsibilities
- Ensuring effective account management by both Direct and Indirect channels in their assigned territory on a quarterly basis, with specific action plans depending on customer type.
- Identifying and resolving customer issues and concerns when required.
- Possessing a deep knowledge of the market and industry trends, competitors, and leading customer strategies and proactively develop and modify strategies and tactics accordingly.
- Developing key strategic customer relationship management.
- Creating and implementing effective direct and Indirect sales strategies and operational plans and lead the sales team towards the achievement of the company wider sales objectives.
- Driving business planning process, including sales management and budget control.
- Providing leadership through effective communication of vision, active coaching and development while comparing sales results to goals and taking appropriate action to correct when necessary
- Ensuring management of territory base and customers.
- Identifying distribution coverage gaps and setting up adequate distribution channels.
- Establishing effective relationships and collaborations with other departments (Marketing, Finance, Customer Service, etc.) to address key business issues and opportunities.
- Ensuring effective hiring, orientation, training, development and retention of sales staff.
- Developing competencies and processes required to create an effective and efficient sales organization.
- Maintaining a high personal level of the wider industry and business knowledge.
- Preparing a variety of status reports, including activity, closings, follow-up, & adherence to goals.
- Driving the use of analytic to enhance sales forecasting and strategy formulation capabilities.
- Providing support to audit processes and quality management systems as required.
- Maintaining HD center well with profitable and expanding HD center business.
- Educating and training your team to become professional team.
- Achieving the budget with enough gross profit.
- Perform other duties as assigned.
Minimum Qualifications
- Bachelor's Degree in Business or related field.
- Minimum 5 years of medical device sales experience with at least 3 years of experience managing.
- High level of Business and Commercial Acumen.
- Proven track record of sales achievement as both a salesperson and sales manager.
- Has had extensive experience developing and executing tactical sales plans, including quotas and account objectives.
- Excellent oral and written communication skills with strong analytical skills.
- Advanced presentation and negotiation skills. Maintaining a professional outlook and providing a positive company image to the public.
- Product launch, area sales planning and forecasting required.
- Experience in budget management preferred. Ability to understand and analyze financial information.
- Good analytical and problem-solving skills with excellent skills in influencing and negotiation.
- Able to work independently and as part of a team with a high level of time management skills.
