Global Application Support Engineer

Location ไทย
Discipline ไอทีและเทคโนโลยี
Job reference BBBH42007_1695720390
Salary Negotiable
Job startdate
Consultant email nuttha.n@manpower.co.th

Responsibility:

  • Troubleshoot any application issues to resolve them as quickly as possible.
  • Investigate and find root cause of application problem, especially critical and recurrent ones.
  • Deploy new version of applications to preproduction and production environment.
  • Participate in the quality assurance testing of new releases prior to deployment to production.
  • Partner with development teams to improve services through rigorous testing and release procedures.
  • Develop, and implement solution monitoring to help detect issues and troubleshoot problems faster.
  • Continuously implement any automation which improve the operation and reliability of the operation.
  • Train and coach application support engineers in local operations and new customer projects.
  • Document any work instructions, procedures required for performing technical work that can be shared.

Qualifications:

  • Language skills: Fluent in English
  • Strong technical troubleshooting and problem solving skills
  • Strong knowledge of Linux and VM
  • Competent knowledge of at least a relational database
  • Experience with log analysis and root cause analysis
  • Knowledge and experience in Splunk or equivalent will be added advantage
  • Knowledge or experience in other related technologies (OpenShift, Kubernetes) are advantageous